12th Pass Job in Mumbai

Upcruit Business Services

Patient Advisor

Full Job Description

Responsibilities and Duties

  • Convert Leads into Appointments.
  • Identify valid enquiries of patients calling and fix an appointment with our Clinics in India.
  • Obtains customer information by answering telephone calls; probing them and fixing the first consultation
  • Ensuring correct information is delivered to patients during their first consultation.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that they feel supported and value
  • Understand callers conditions and empathise helping them with appointments.
  • Informs Patients by explaining procedures; answering questions; providing information.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing difficult situations, as needed.

Job Type: Full-time

Salary: ₹350,000.00 – ₹420,000.00 per year


  • Health insurance


  • Day shift

Ability to commute/relocate:

  • Kurla, Mumbai, Mumbai – 400070, Maharashtra: Reliably commute or planning to relocate before starting work (Required)


  • Higher Secondary(12th Pass) (Preferred)


  • total work: 4 years (Required)
  • Customer service: 4 years (Required)


  • English (Required)
  • Hindi (Preferred)

To apply for this job please visit in.indeed.com.