Back Office Jobs in Ahmedabad

Job Summary: The Back Office Assistant will be responsible for providing administrative and secretarial support to the company, ensuring the efficient operation of the office. The successful candidate must have excellent computer skills, including proficiency in MS Office (MS Word, MS PowerPoint, and MS Excel), as well as experience with email, WhatsApp communication with clients, call answering of registered clients, visa forms fill-ups, university & college application forms fill-ups, document scanning, and daily report making.

Key Responsibilities:

• Answering phone calls and responding to emails from clients
• Communicating with clients via WhatsApp to provide updates on their requests
• Filling out visa and college/university application forms as requested
• Scanning and organizing documents as needed
• Creating daily reports on office operations, including metrics such as call volume, client requests, and completed tasks
• Performing administrative duties such as maintaining files and records, and scheduling appointments.
• Coordinating with other departments to ensure efficient workflow and resolve issues as needed

Requirements:

High school diploma or equivalent; associate or bachelor’s degree preferred
Proficiency in MS Office (MS Word, MS PowerPoint, and MS Excel)
Strong communication and interpersonal skills, including the ability to communicate effectively with clients and colleagues
Attention to detail and organizational skills
Ability to multitask and work efficiently in a fast-paced environment
Prior experience in a similar role is preferred, but not mandatory.

Job Type: Full-time

Salary: ₹12,000.00 – ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement
• Leave encashment
• Paid time off

Schedule:

• Day shift

Supplemental pay types:

• Quarterly bonus

Application Question(s):

• Are you residing in Ahmedabad city?

Education:

• Bachelor’s (Required)

Language:

• English (Required)

Work Location: One location