Call Center Jobs in Delhi

USA Fact, Inc

Call Center Specialist

Full Job Description


***Additional compensation based on English skill level***

SmartHire Screening Services India Pvt Ltd Call Center Specialist- part of USAFact, Inc, a US Based background screening company. You will work alongside US- based employees, during US hours of operation.

Primary responsibility of internet research and phone calls to verify information provided by Candidates for Employment. This individual will work with the entire Operation Department to support the Company’s efforts to provide thorough and accurate research and reporting of information based on laws regulating Consumer Report Agencies.


· Online phone number research

· Completing assigned verifications daily

· Noting procedures followed and information obtained for each call attempt

· Fax/mail of verification requests when protocol requires

· Placement of vendor orders online

Reports to the Call Center Lead.


· Exceptional spoken and written English (a must)

· Exceptional phone and grammar skills

· Type 35 words per minute

· Exceptional attention to detail

· Ability to work in a fast-paced environment

· Ability to work collaboratively with colleagues and staff to create a “results driven; team oriented” environment

· Working knowledge of MS-Office

· Excellent computer skills


INR 15,000-30,000 monthly salary + paid holidays + benefits

Full-time in office in Saket, Delhi

Job Types: Full-time, Regular / Permanent

Pay: ₹15,000.00 – ₹30,000.00 per month


  • Flexible schedule
  • Paid time off


  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift

Supplemental pay types:

  • Joining bonus
  • Yearly bonus

Ability to commute/relocate:

  • Saket, Delhi: Reliably commute or planning to relocate before starting work (Required)


  • Higher Secondary(12th Pass) (Preferred)


  • call center: 1 year (Required)
  • Computer literacy: 1 year (Preferred)
  • total work: 1 year (Required)

Work Location: One location

To apply for this job please visit