Call Center Jobs in Pune 12th Pass

• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets.

Job Types: Full-time, Part-time, Fresher

Salary: ₹15,000.00 – ₹18,000.00 per month

Schedule:

• Day shift
• Flexible shift

Supplemental pay types:

• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Preferred)