
GAUTAM DETECTIVE AND SECURITY SERVICES PRIVATE LIMITED
Operations Manager
ROLE AND RESPONSIBILITIES:
This is typically a full time role with guaranteed hours, although you may be required to manage operations which are running 24×7 and therefore be available for emergencies outside of normal working hours as well. Flexible working arrangements may also be available. You may be based at a large single site or branch or be responsible for a number of sites in a designated area.Your responsibilities could include:
- Managing your area of responsibility, including providing support, absence management, discipline and grievance, and recruitment activities
- Effectively setting out goals and objectives for your team, including those for supervisory roles that may fall under your reporting line and structure
- Acting as a role model and always behaving in line with our company values
- Driving employee engagement by personal interaction and engagement with your team in order to develop and coach them in their duties and responsibilities
- Managing contractual budgets in line with financial targets
- Ensuring all aspects of the required security services are being delivered to the customers’ satisfaction and in accordance with the contract
- Ensuring there are sufficient trained, licenced and vetted staff working at all times to meet customer and contract requirements
- Ensuring contract required training and screening / vetting has been completed for all security staff
- Developing professional customer relationships, responding appropriately to customer requests and concerns
- Completing effective health & safety assessments, ensuring accurate and timely reporting of any incidents, involvement in subsequent investigations and providing input into health & safety committees or forums.
- Completing risk assessments and site evaluations as well as completing monthly performance reports and billing schedules.
SKILLS AND EXPERIENCE:
Ideally, we’re looking for people with
- A checkable personal history including periods of education, employment, travel and unemployment
- Prior experience of working in a similar operational management role , ideally within the security industry
- A valid security industry licence or accepted certificate of security competence
- Excellent verbal and written communication skills, interacting both internally and externally
- Excellent customer service skills
- Excellent organisational skills
- Ability to successfully manage a team
- Track record of working in a fast paced and demanding environment
Job Types: Part-time, Fresher, Internship, Contractual / Temporary, Freelance, Volunteer
Salary: ₹30,000.00 – ₹40,000.00 per month
Schedule:
- Evening shift
- Fixed shift
- Flexible shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor’s (Preferred)
Experience:
- Operations: 2 years (Preferred)
- Security Industry: 10 years (Preferred)