Customer care executive

Responsibilities:

• Provide end-to-end service support to our customers.

• Attend to customer queries, issues and grievances over phone, email & live

chat.

• Work with internal teams to resolve customer issues promptly.

• Gather and pass on the feedback from customers to product development

teams.

• Proactively engage with customers to enhance retention and loyalty.

• Meet the high standards of professional conduct, turnaround time and

accuracy set by the team.

Requirements:

• 6 days working.

• Salary – up to 25k CTC.

• Excellent communication.

• Undergraduate can apply.

• Rotational Shifts. (9 Hours)

• Immediate joiner.

• Location – Indore

• Face to face interviews.

• Interview Mode: – HR > OPS

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 – ₹25,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Night shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Customer service (Preferred)

Language:

• Fluent English (Preferred)

Shift availability:

• Night Shift (Preferred)