Devadoss Hospital Madurai Job Vacancy

Devadoss hospital, Madurai


Full Job Description

Will be responsible to handle inbound calls from the patients/complainant and direct them towards concerned medical practitioners.

  • Applicants must enjoy working in a fast-paced environment and be able to thrive under pressure to ensure maximum tickets are closed.
  • Should have good interpersonal skills and ability to understand the consultation requirement and based on the same should be able to give recommendations.
  • Strong Inbound / Outbound call handling potential.
  • Should have Excellent Hindi and English communication skills.
  • Should be open minded and ready to learn.
  • Follow-up with callers & internal team.
  • Demonstrate value & ethos of Sewa.
  • Bachelor’s degree preferred, but diploma accepted with some college or equivalent experience
  • 2+ years experience as a Receptionist or Administrative Assistant
  • Knowledge of spreadsheets and word processing documents
  • Ability to create organized filing system
  • Exceptional customer service skills and professional phone manner
  • Experience with BillQuick and Vorex or willingness to learn
  • Working knowledge of marketing terminology and practices
  • Typing speed of at least 70 WPM
  • Overachieving attitude and enhanced work ethic

Required Experience, Skills and Qualifications

  • Sewa Bhav
  • Preferably from Healthcare / Health Insurance sector
  • 1 year of relevant experience
  • Ability to listen and active problem-solving skills
  • Good interpersonal skills
  • Ability to handle pressure

Job Types: Full-time, Regular / Permanent

Salary: ₹10,000.00 – ₹12,000.00 per month


  • Cell phone reimbursement
  • Flexible schedule
  • Health insurance
  • Provident Fund


  • Day shift
  • Morning shift
  • Night shift
  • Rotational shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Madurai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)


  • Bachelor’s (Required)


  • Technical support: 1 year (Required)
  • tele sales: 1 year (Required)
  • total work: 1 year (Required)


  • Tamil (Required)
  • English (Required)