E-Commerce Business Associate

Job Objectives

● To retain long-term consumer relationships

● Coordinate with the E-Commerce Manager in planning promotional offers and

product discounts

● Organize e-commerce activities

Roles & Responsibilities

● Managing Online Portals of the clients

● Manage online e-commerce accounts of clients

● Respond to customer web inquiries regarding online merchandise or service orders

● Assists customers with product selection, answer basic questions and suggest

various product options that are available.

● Understanding client problems

● Ensures prompt and proper resolution of client queries by providing additional

information or escalating the issue

● Take accountability and responsibility for the work assigned

Job Types: Full-time, Regular / Permanent

Salary: Up to ₹25,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift
• Fixed shift

Supplemental pay types:

• Yearly bonus

Work Location: One location