E Commerce Jobs in Delhi

Comforto Bedding is a leading mattress and bedding accessories provider through eCommerce channels. Comforto is a featured brand on Amazon and Pepperfry and we are building an exciting and hassle-free mattress buying experience through our website as well.

The mattress industry was largely unorganized in previous decades but with the advent of eCommerce and dynamic buying preferences of consumers, the online industry for mattresses is one of the fastest-growing in the Furniture segment. We are working through the transition and challenges of this industry and are building a unique buying experience with a focus on customer satisfaction.

eCommerce Manager’s day-to-day responsibilities include:

• Manage & grow business through E-commerce platforms like brand website, Amazon, Flipkart, Pepperfry, etc.
• Overseeing the relationship with customers handled by your team.
• Resolving escalated customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales
• Meeting with managers in the organization to plan strategically
• Expanding the customer base by upselling and cross-selling
• Understanding key customer individual needs and addressing these
• Conducting business reviews using CRM programs
• Knowing your competition and strategizing accordingly

Job Types: Full-time, Regular / Permanent

Salary: ₹17,000.00 – ₹30,000.00 per month

Schedule:

• Day shift

Application Question(s):

• Do You Have Knowledge of eCommerce Marketplaces (Amazon, Flipkart, etc) ?

Education:

• Bachelor’s (Required)

Experience:

• total work: 1 year (Required)

Language:

• English (Required)