FinOps Specialist – AR Collections Role Jobs in Amazon Hyderabad


FinOps Specialist – AR Collections

Job Description

Job Summary

Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build trust of our customers and sellers. Amazon hires the brightest minds, are you one of them?

GAR (Global Accts Rec) is looking for a proactive, customer and detail-oriented Collections Analyst whose main responsibility will be to manage and resolve receivables-related queries received from Amazon customers. As a Collections Analyst, you will support Amazons customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have a strong ownership and earn trust with our customers to facilitate timely payment.

Job description:

• Hands on and in-depth knowledge of AR process
• Monitor and collect accounts receivable for assigned portfolio by contacting customers via telephone & email, both inbound and outbound
• Work with cash application team to apply payments timely & accurately
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollected amounts are accounted for, and miscellaneous differences are cleared
• Provide accurate forecasting of collection promises
• Work with Customer Service & Billing teams to resolve customer disputes, support correction of root causes and enable timely collections
• Identify slow-paying customers, timely escalation of collection challenges to management & BizOps team, and recommend appropriate exit paths
• To be highly customer obsessed and ensure delivering a positive customer experience on every interaction
• Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
• Meet all the productivity related goals on a monthly basis
Knowledge & Skills/ Business Acumen/ Education & Experience
• Minimum requirements include graduation or a Bachelors Degree in Accounting/Finance or a related field
• 5-7 years of relevant experience in Accounts Receivables
• Strong ability to communicate internally and externally
• Strong ability to take initiative and self- start when necessary
• Proven ability to develop new ideas and creative solutions
• Proven ability to work successfully in an ambiguous environment
• Proven ability to meet tight deadlines and prioritize workload
• Fluency in Microsoft Excel is a must

Summary of Core Responsibilities

  • Manage Monthly Invoicing, Cash Applications, Collections, Dispute Resolution and Reporting
  • Design and Drive Process Metrics
  • Providing financial analysis to prioritize and lead cost reduction efforts
  • Collecting and analyzing quantitative data
  • Execute and implement SOX compliance procedures & Six Sigma Methodologies
  • Perform Audit of processes.
  • Support data analysis, process reengineering and development
  • Communicating results to business leaders within Finance, Accounting, Operations and Business Development
  • Working with the functional leaders and other internal groups to build scalable processes


  • Minimum requirements include Bachelors Degree in Accounting/Finance or a related field
  • 7 to 8 years of relevant experience in Accounts Receivable Collections
  • Should have knowledge of handling AR portfolios and target driven
  • Excellent written and oral communication skills

Additional Information:

Shifts: Should be comfortable with US and UK shifts

Should be comfortable to Work from office

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Industry: Internet
Department: Finance & Accounting
Role Category: Accounting & Taxation
Role: Accounts Receivable Executive
Employment Type: Full-Time, Permanent

Preferred Keyskills


Other Keyskills

collection analyst
Accounts Receivable
Cash Applications
Education:UG -Any Graduate
PG – Any Postgraduate

Company Profile

Amazon strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.

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