
Flipkart
Regional Manager
Branch vs SF
Profitability
SPD Breach
On schedule
Speed
Centre hygiene
Mix and reduction QoQ
EW/Acc conversion
Timely resource readiness
CSAT/DSAT
PJP of CM & self
No pendency
Monitor reco & balance conf
Timely response & closure
CMs
As per requirement
About Us
Jeeves-F1 is the service Division of Flipkart and powers all post sales experience touch-points for Flipkart customers. It is one of the largest service organizations in India with capabilities across Home Appliances, Electronics, Mobiles and Furniture categories in 17K+ pincodes and has brand partnerships with some of the most marquee brands in above categories.
About Position
Regional managers oversee the work of operation managers and control & organise corporate operations over a given geographical area. Plan and manage operational policies and strategies in a given region.
- Ensure profitability of the region
- Overseeing daily operations
- Managing budgets
- Setting performance objectives
- Conducting regular performance reviews
- Recruiting, training, and supporting Operation Managers
- Delegate responsibilities to other managers to meet company goals
10.00-13.00 Years