Job Vacancy in Mumbai


Patient Support Officer

Full Job Description

Manage large amount of incoming & outcoming calls

· Generates Sales Lead

· Provide accurate, valid & complete information by using the right method/ tools

· Meet personal/ customer(patient) service team sales targets & call handling quotas

· Handle complaints, provide appropriate solutions & alternatives within the time limits; follow up to ensure resolution

· Keep Records of customer (patient) interactions

· Follow communication procedures, guidelines & policies

· Take the extra mile to engage customers(patient)

· To look for opportunities to improve revenue generating activities as well as improve operational efficiencies within the department

Job Type: Full-time

Salary: ₹15,000.00 – ₹33,963.99 per month


  • Cell phone reimbursement


  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Mumbai, Mumbai Suburban – 400089, Maharashtra: Reliably commute or planning to relocate before starting work (Required)


  • total work (Preferred)

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