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Domestic Hindi BPO (Voice, process)
Job description
You will be answering queries regarding Banking related Queries. You will be selling Banking profucts for example: Loans,Creit Cards,Induarance and Mutual Funds. You will be earning incentives upto 30000 per month.You will be handling inbound customer queries about the customers banking accounts. This is a Day Rotational shift Six-day working with One Day rotational off Good communication skills in English and HindiAbility to handle irate customers Solve Customer queries Should be ok to sell Banking profucts.Should be a fast learner.A team playerActive listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issuesDisplay Ownership and accountabilityQuickly build trust and confidence with customerOwn and resolve customer issues efficiently, effectively and empatheticallyExcellent comprehension and articulation skills
Skills Required:Good communication skills in English and HindiAbility to handle irate customers Solve Customer queries Should be ok to sell Banking profucts.Should be a fast learner.A team playerActive listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issuesDisplay Ownership and accountabilityQuickly build trust and confidence with customerOwn and resolve customer issues efficiently, effectively and empatheticallyExcellent comprehension and articulation skills
To apply for this job please visit www.naukri.com.