Jobs in Mumbai For Graduates

ManpowerGroup Service Pvt Ltd

Customer Support Internship (WFH)

Full Job Description

Intern Duties and Responsibilities

Looking for a hardworking candidate with good communication skills. Graduate and undergraduate students can also apply. Outbound calls, generate leads, training will be provided. Fixed salary with additional incentives.

● Answering phones and explaining the product and services offered by the company.

● Contacting existing customers as well as prospective customers using scripts.

● Obtaining customer information and other relevant data.

● Asking questions to the customer and understanding their specifications.

● Resolving queries and issues related to the products and services.

● Making recordings of all the sales phone calls and sales deals.

● Taking and processing product orders in a professional manner.

● Maintaining the database of the customers on a regular basis.

● Suggesting solutions based on customer’s needs and requirements.

● Maintaining google sheets

● Handle whatsAPP support enquiries and chat as a quit smoking expert

Required skills and qualifications

● 1 or more years of sales experience within a similar industry

● Excellent communication, interpersonal, problem-solving, presentation, and organisational skills ● Proficiency with sales management software and CRM

● Strong ability to balance persuasion with professionalism

Preferred skills and qualifications ● Bachelor’s degree or equivalent

Benefits: ● Cell phone reimbursement ● Leave encashment ● Paid sick time ● Paid time off ● Work from home

Job Types: Full-time, Regular / Permanent, Fresher, Internship

Salary: ₹6,000.00 – ₹12,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund
  • Work from home

Schedule:

  • Day shift
  • Fixed shift
  • Morning shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

To apply for this job please visit in.indeed.com.