Call Center Jobs Mumbai Freshers

About Company:

An organisation, so energetically started in,  Om Innovation Call Services Private Limited (OICS), has strongly grown into a well-established Professional Company, within a span of just over a decade. Team Ultima is the entity of Om innovations. We proudly partner our major Clients – Airtel, Luminous Power Technologies Private Limited, Citibank, Yes Bank, HDFC, Dr Reddy’s Lab, and Max New York Life.

Academic Qualification & Work Experience:

• Graduate / Undergraduate in any stream from recognized institute & education board.

Attributes & Skills:

• Good communication skills

• High level of professionalism

• Self-motivated with a results-driven approach

• Efficient Problem-Solving Skills

• Willingness to learn and grow

• Team Player

Key Responsibilities

• Handle inbound / outbound calls from / to customers

• Identify the needs of customers, resolve issues, and provide solutions

• Upsell / Cross-sell other offerings of the organisation

• Maintain good customer relations

• Maintain confidentiality of transactions

• Follow Company and Client Code of Conduct

Job Types: Full-time, Fresher

Salary: ₹15,000.00 – ₹16,000.00 per month

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Required)