Call Center Jobs Mumbai Freshers

Ominnovation Call Services Private Limited

Call Center Agent – Mumbai (Freshers)

Full Job Description

About Company:

An organisation, so energetically started in,  Om Innovation Call Services Private Limited (OICS), has strongly grown into a well-established Professional Company, within a span of just over a decade. Team Ultima is the entity of Om innovations. We proudly partner our major Clients – Airtel, Luminous Power Technologies Private Limited, Citibank, Yes Bank, HDFC, Dr Reddy’s Lab, and Max New York Life.

Academic Qualification & Work Experience:

  • Graduate / Undergraduate in any stream from recognized institute & education board.

Attributes & Skills:

  • Good communication skills
  • High level of professionalism
  • Self-motivated with a results-driven approach
  • Efficient Problem-Solving Skills
  • Willingness to learn and grow
  • Team Player

Key Responsibilities

  • Handle inbound / outbound calls from / to customers
  • Identify the needs of customers, resolve issues, and provide solutions
  • Upsell / Cross-sell other offerings of the organisation
  • Maintain good customer relations
  • Maintain confidentiality of transactions
  • Follow Company and Client Code of Conduct

Job Types: Full-time, Fresher

Salary: ₹15,000.00 – ₹16,000.00 per month


  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)


  • Higher Secondary(12th Pass) (Required)

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