Private Bank Jobs in Jaipur for Fresher


SL Initiative-Officer 

Full Job Description

Group Company: HDFC Bank Limited

Designation: SL Initiative-Officer

Position description: To execute Aadhar enrolments at the enrolment branches

Primary Responsibilities:

  • Aadhaar Operator:
  • Brief the enrolment process to resident before and during enrolment to put the resident at ease and facilitate data capture
  • To capture Demographic and Biometric data of the resident getting enrolled in the Aadhar client software
  • As per UIDAI act, should collect the original guideline documents from customers for enrolment and updation
  • Ensure compliance and 100% target achievement
  • Central Team:
  • Support and co-ordination for releasing timely MIS in end to end business activity in achieving overall business target for the PAN in Self-Help Group/
  • Joint Liability group assets and liability business through a team of Cluster heads/Outreach Managers/Empowerment Managers.
  • Business (both asset and liability) support role for business development in the given Region comprises of one or few states.
  • Overall support of hiring and manpower placement, PIP management,Attrition monitoring and HR related compliance monitoring
  • Coordination in staff training and new process / policy changes.
  • Responsible for providing the support and end to end tracking of business / recovery / OTR / delinquent account follow up at cluster / regional level.
  • Providing the timely MIS at the cluster / zonal level for various reporting purpose
  • Ensure 100% complaince in the region
  • Collection operational activities – Driving for digital adoption,solving technical queries,receipts reconciliation, manual debits, OTS letters follow up and maintenance of recovery records
  • Coordinators:
  • Assisting Regional Business Head/Area Collection Manager – SL Initiative
  • Coordinating region activities and stream line information flow between different clusters and RBH/ACM office.
  • The function involves working in conjunction with the RBH in overseeing the functioning of various branches. Coordination with branches to ensure that process and procedures laid down are adhered to.
  • ACM Coordinators involves in driving the Collection officers for maximum recovery in delinquent accounts, debits raising, receipts reconciliation and all other MIS works
  • MIS, Budgets / Targets Setting : The job involves preparation of Budgets for the Region, Generation & compilation of reports, preparing MIS , handling complaints etc.
  • Updation of correct mapping for entire staff in the region in eManpower portal on monthly basis

Additional Responsibilities:

  • Productivity-
  • Aadhaar Operator – 16 enrollments per working day
  • Central team (Business support)
  • End-to-end Channel support – Weightage 50%
  • 100% complaince – Weightage 30%
  • Query resolution – Weightage 10%
  • Issue resolution – Weightage 10%
  • Central team (HR & Finance support)
  • End-to-end HR complaince – Weightage 50%
  • Driving hiring gap- Weightage 10%
  • PLP,Allowance & HR related queries – Weightage 20%
  • MIS Support – Weightage 20%
  • Central team (Collection Support)
  • Digital adoption – Weightage 20%
  • Technical query resolution (Digital app for Collections)- Weightage 20%
  • Receipts reconciliation- Weightage 20%
  • Manual debits handling- Weightage 20%
  • OTS letter follow up and maintenance in the system- Weightage 10%
  • MIS support- Weightage 10%

Reporting Team

  • Reporting Designation:
  • Reporting Department:

Educational qualifications preferred

  • Category: Bachelor’s Degree, Master’s Degree
  • Academic score: 50% +

Required work experience

  • Industry: BFSI
  • Role: Fresher/Sales

Required Competencies:

  • Should have completed minimum 2 year in the current job role.
  • Excellent communication & interpersonal skills.
  • Should be familiar with banking operations and procedures
  • Proficient in MS Office – Word, Excel & Power Point.

Required Skills:

Graduate and above


  • Reporting Designation: Product Manager/Outreach Manager/Collection Manager/Regional Business Head/Area Collection Manager
  • Reporting Department-Sub BU: SL Initiative Support

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