Night Job Vacancy in Mumbai

We are having an urgent opening for Back Office Executive in Mumbai.

Experience: 1-2 Years

Job Description:

Responded to customer inquiries, providing information on bank accounts, policies, products, and services

· Proficiently answer customer inquiries regarding their accounts.

· Assessed needs of customers, suggesting products and services accordingly

· Reviewed and verified transactions to ensure proper processing according to established quality standards.

· Processed transactions, including money transfer, deposits and withdrawals and, data entry to update client files

· Described promotional offers and used persuasive sales techniques to upsell services and/or convince clients to apply for additional banking services

· Maintain high volume of quality work, while insuring highest confidentiality

· Daily use of Microsoft Office: Word, Excel, Full Serve and Outlook

· Ensure that all customer needs are met and handle appropriately during their initial contact.

· Review customers accounts for transactions accuracy.

· Maintained customer confidentiality, privacy and security

ONLY MALE CANDIDATES REQUIRED.

*Candidates with voice experience will be an added advantage.

Thanks & Regards,

Job Type: Full-time

Salary: ₹15,000.00 – ₹40,000.00 per month

Schedule:

• Monday to Friday
• Night shift

Ability to commute/relocate:

• Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Back office: 1 year (Preferred)
• Night Shift: 1 year (Preferred)
• Voice process: 1 year (Preferred)