Telecounselor

Job Description:

• Making Outbound Calls
• Ability to provide information clearly And effectively
• Respond and act on existing customer inquiries and complaints in accordance to company’s policy & procedures
• Attending the incoming calls and maintaining customer database
• Responsible for assisting customers
• Regular follow up with customers
• Supporting to the management by generating leads
• Responsible for effective handling customer queries and complaints through E-mail and Phone calls