Transfer Agent

Roles and Responsibilities

• Responsible for interacting with the customers of our clients over the phone, web and e-mail.
• Planning the course of action to fully recover outstanding debt from the customers.
• Updating the data and the information about the clients in the respective CRM systems.
• Scheduling the payments with the debtors.
• Must be able to achieve individual goals and contribute to department goals as required.

Desired Candidate Profile

• Handling International Collections Call.
• Document the calls to ensure all information is captured & verified.
• Minimum 6 months experience in International BPO (Voice).
• Graduate/Undergraduate can apply.
• Adhering to the SOPs and instructions shared by the clients.
• Should be willing to work in US Shifts.
• Excellent verbal / written communication skills.

Perks and Benefits

• Maternity leaves
• Medical Insurance
• Cab Facility + Allowances
• One Time Meal
• Provident Fund

Provana India Pvt. Ltd.

International Voice Process

US ProcessInternational Salesinternational bpoInternational Call CenterDebt CollectionUS SalesInternational ProcessCollectionsDebt RecoveryCredit CollectionInternational Calling

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Company Profile